Summary

Zendesk Sell

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Zendesk Sell

What is Zendesk Sell?

Zendesk Sell (formerly Base CRM) is an online and mobile-based customer relationship management (CRM) solution that enables B2C and B2B sales professionals to manage sales, track leads, and communicate with customers proactively from any location. A separate sales automation module is included in the system, along with options for integrated channel management and web self-service. Sales teams can use Zendesk Sell to capture, manage, and track leads. Salespeople can get leads from a variety of places, including websites, spreadsheets, and any other marketing tool. With the extensive sales reporting tool, users can track sales and have complete visibility into the sales pipeline. Sales team leaders can keep track of the sales process by using Base to manage regions and teams. Using a smartphone or other mobile device, users can set and track quotas and targets for specific teams and reps. For Android, iOS, and Windows phones, Zendesk Sell has native apps. MailChimp can also be integrated with the solution. The system is suitable for small to medium businesses seeking a mobile CRM system in a variety of industries.

Zendesk Sell Pricing

  • Free Plan: Not Available
  • Free Trial: Available
  • Starting Price: $19.00/month

A 14-day free trial is available, no credit card is required.

  • Starter: $45 per user, per month
  • Professional: $95 per user, per month
  • Enterprise: $145 per user, per month

All plans are billed yearly. Add-ons are also available for an additional cost.
View Full Pricing and Plans of Zendesk Sell ⮞

Deployment & Support

DEPLOYMENT

  • Cloud, Web-Based, SaaS
  • Mobile – Android
  • Mobile – iPhone
  • Mobile – iPad

SUPPORT

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live Rep)
  • Chat

TRAINING

  • In-Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Contact Management
  • Campaign Management
  • Cataloging/Categorization
  • Calendar/Reminder System
  • Contact Database
  • Content Delivery
  • Content Management
  • Customer Service Analytics
  • Customer Support
  • Data Import/Export
  • Document Storage
  • Email Marketing
  • Email Response Control
  • For Sales Teams/Organizations
  • Goal Management
  • Internal Chat Integration
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Presentation Tools
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Referral Tracking
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Territory Management
  • Training Management
  • Collaboration Tools
 

What is Zendesk Sell?

Zendesk Sell (formerly Base CRM) is an online and mobile-based customer relationship management (CRM) solution that enables B2C and B2B sales professionals to manage sales, track leads, and communicate with customers proactively from any location. A separate sales automation module is included in the system, along with options for integrated channel management and web self-service. Sales teams can use Zendesk Sell to capture, manage, and track leads. Salespeople can get leads from a variety of places, including websites, spreadsheets, and any other marketing tool. With the extensive sales reporting tool, users can track sales and have complete visibility into the sales pipeline. Sales team leaders can keep track of the sales process by using Base to manage regions and teams. Using a smartphone or other mobile device, users can set and track quotas and targets for specific teams and reps. For Android, iOS, and Windows phones, Zendesk Sell has native apps. MailChimp can also be integrated with the solution. The system is suitable for small to medium businesses seeking a mobile CRM system in a variety of industries.

Zendesk Sell Pricing

  • Free Plan: Not Available
  • Free Trial: Available
  • Starting Price: $19.00/month

A 14-day free trial is available, no credit card is required.

  • Starter: $45 per user, per month
  • Professional: $95 per user, per month
  • Enterprise: $145 per user, per month

All plans are billed yearly. Add-ons are also available for an additional cost.
View Full Pricing and Plans of Zendesk Sell ⮞

Deployment & Support

DEPLOYMENT

  • Cloud, Web-Based, SaaS
  • Mobile – Android
  • Mobile – iPhone
  • Mobile – iPad

SUPPORT

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live Rep)
  • Chat

TRAINING

  • In-Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Contact Management
  • Campaign Management
  • Cataloging/Categorization
  • Calendar/Reminder System
  • Contact Database
  • Content Delivery
  • Content Management
  • Customer Service Analytics
  • Customer Support
  • Data Import/Export
  • Document Storage
  • Email Marketing
  • Email Response Control
  • For Sales Teams/Organizations
  • Goal Management
  • Internal Chat Integration
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Presentation Tools
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Referral Tracking
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Territory Management
  • Training Management
  • Collaboration Tools
 
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