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Vendasta is an online reputation management tool that allows organizations to manage reviews, track consumer feedback, and reply to reviews. Review monitoring, local business listings, social activity tracking, mentions, and sentiment analysis are all important features.

Using Vendasta’s artificial intelligence technology, teams can monitor website reviews, find trending keywords, evaluate particular reviews, and compare locations to obtain insights about brand sentiment. Organizations can use the platform to display customer testimonials on their websites, personalize the widget to match their brand, and integrate the widget across several websites to display reviews. Additionally, businesses can use the dashboard to monitor Google Q&A and verify that existing inquiries have correct answers in order to enhance customer experience and online presence.

Vendasta uses keyword search queries to discover every mention of the company in blogs, news sources, and social media networks, and then analyses whether the references are good, neutral, or bad in order to take appropriate action. Users can also monitor and amend web listings, react to reviews using customizable templates, compare businesses to competition, and assign tasks to team members.


Vendasta Pricing & Plans

Free Plan:          Not Available

Free Trial:          Available

Starting Price:   $97.00/month

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Vendasta Features

  • Campaign Management
  • Campaign Tracking
  • Cataloging/Categorization
  • Categorization/Grouping
  • Communication Management
  • Customer Journey Mapping
  • Dashboard
  • Gamification
  • Inventory Control
  • Mobile Access
  • Negative Feedback Management
  • Offboarding
  • Order Management
  • Payment Options
  • Payment Processing
  • Performance Metrics
  • Reordering
  • Reporting/Analytics
  • Response Management
  • Returns Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Self Service Portal
  • Sentiment Analysis
  • SEO Management
  • Shopping Cart
  • Social Media Monitoring
  • Social Sharing
  • Vendor Payment
  • Vendor Portal
  • Website Analytics
  • Sourcing Management
  • Transaction History
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