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SugarCRM is a cloud-based programme for automating sales, customer relationship managementmarketing, and account managementSugarCRM has personalized home pages, a new-user “wizard” tool for beginners, a shortcut bar, enhanced search functions, and downloadable plug-ins, among many other features.

SugarCRM is a free and open-source CRM system. This provides flexibility in modifying the solution to meet the demands of various businesses.

SugarCRM Pricing and Plans

 

Free Plan:           Available

Free trial:           Available

Starting price:   $40.00 per month

 

Sugar Professional:     $40 per user/month
Sugar Enterprise:        $65 per user/month
Sugar Ultimate:          $150 per user/month

SugarCRM Features

 

  • Contact Management
  • Contract/License Management
  • Customer Database
  • Alerts/Notifications
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Cataloging/Categorization
  • Contact Database
  • Customer Service Analytics
  • Customer Support
  • Customizable Scoring
  • Data Import/Export
  • Demographic / Firmographic Data
  • Document Storage
  • Email Marketing
  • Email Response Control
  • Field Sales Management
  • Internal Chat Integration
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Multiple Scoring Models
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Process/Workflow Automation
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Referral Tracking
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Source Tracking
  • Task Management
  • Territory Management
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration

 

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