SugarCRM is a cloud-based programme for automating sales, customer relationship management. marketing, and account management. SugarCRM has personalized home pages, a new-user “wizard” tool for beginners, a shortcut bar, enhanced search functions, and downloadable plug-ins, among many other features.
SugarCRM is a free and open-source CRM system. This provides flexibility in modifying the solution to meet the demands of various businesses.
SugarCRM Pricing and Plans
Free Plan: Available
Free trial: Available
Starting price: $40.00 per month
Sugar Professional: $40 per user/month
Sugar Enterprise: $65 per user/month
Sugar Ultimate: $150 per user/month
SugarCRM Features
- Contact Management
- Contract/License Management
- Customer Database
- Alerts/Notifications
- Calendar/Reminder System
- Call Management
- Campaign Management
- Cataloging/Categorization
- Contact Database
- Customer Service Analytics
- Customer Support
- Customizable Scoring
- Data Import/Export
- Demographic / Firmographic Data
- Document Storage
- Email Marketing
- Email Response Control
- Field Sales Management
- Internal Chat Integration
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Multiple Scoring Models
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Process/Workflow Automation
- Proposal Generation
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Sales Forecasting
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Source Tracking
- Task Management
- Territory Management
- Self Service Portal
- Shared Contacts
- Social Media Integration
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