Salesforce Sales Cloud is a cloud-based software that helps businesses to effectively streamline their sales and marketing operations. Today, Salesforce is the Leading CRM (customer relationship administration) platform. Salesforce also provides companies with quick access to web-based software over the web.

Salesforce was founded in 1999 by Marc Benioff as a Software as a Service (SaaS) company headquartered in San Francisco, California. The goal was to make the purchase of software easier for organizations without setting up fees, maintenance, and other constant upgrades. This has helped companies save millions of {dollars} that include software program installation and managing the {hardware} infrastructure.

 

Salesforce implementation is quite easy and simple. and with a shift to Cloud Computing, the Salesforce CRM platform has managed to deliver distinctive services and products at a fraction of the price. This has helped increase its reputation to newer heights. The products it provides include Sales Cloud, Service Cloud, Analytics Cloud, Marketing Cloud, Commerce Cloud, Force.com, IoT Cloud, Financial Services Cloud, Health Cloud, Chatter, and App Cloud.

 

Salesforce Sales Cloud Pricing & Plans

 

Free Plan:            Not Available

Free Trial:            Available

Starting Price:    $25.00 per month

 

Sales Essentials Edition:   Basic sales and marketing for up to 5 users $25/user/month (billed annually)

Professional Edition:   Complete CRM for any size team $75/user/month (billed annually)

Enterprise Edition:   Deeply customizable CRM for your business $150/user/month (billed annually)

Unlimited Edition:  Unlimited CRM power and support $300/user/month (billed annually)

 

It’s also important to keep in mind the four different clouds available: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud.

 Each of these “clouds” is tailored to its intended audience. The Sales Cloud, for example, is more focused on sales and includes lead and opportunity management, collaborative forecasting on higher plans, and other features.

Commerce, on the other hand, is primarily concerned with eCommerce. It does not list prices, and you must request a quote for each of the three tiers.

Are you still confused? That’s completely normal. To be honest, Salesforce needs to simplify this area. We understand that different businesses have different needs, but Salesforce presents its pricing as a series of levels that subdivide in an unintuitive manner.

 We mentioned earlier that the price could quickly rise as more Salesforce packages are added, which is exacerbated by the complicated pricing.

 Aside from the price complexity, what Salesforce offers for each tier can be useful in certain scenarios. A small business focused on sales, for example, can get started for $25 per user/per month, billed annually on the “Essentials” tier.

A small business can use the Sales Cloud Essential tier to manage accounts, contacts, leads, and opportunities, as well as integrate email with Gmail or Outlook and use the dedicated Salesforce mobile app. It’s a good place to start, especially if your company is expected to grow—you can scale up as needed.

 However, it is worth noting that the maximum number of users for that tier is 10, which is not immediately apparent in that tier–and may not be appropriate for a small business looking to grow aggressively.

First of all, you won’t have access to collaborative forecasting and rules-based lead scoring until the second tier, which costs $75 per month/per user and is essential for actively growing businesses. The third tier adds workflow and approval automation for $150 per user/month, but 24/7 customer support is not available until the fourth tier, which costs $300 per user/month.

Some of this is standard tier limitation, but it’s a little disappointing that 24/7 customer support is only available on the pricey fourth tier.

Salesforce’s pricing problem arises from the fact that it is a massive product designed for large and growing businesses with diverse needs. And that is just Salesforce’s software pricing, not including optional add-ons like Pardot and myTrailhead, which must be purchased separately. Not to mention the additional costs if you choose training and implementation assistance. Given all of this, it’s best to think of each tier’s price as a starting point—the overall total will be much higher.

We like Salesforce a lot, but its pricing is the weakest link in its offering, and it could be a deal-breaker for businesses looking for a simple plan they don’t have to think about too much.

For a quote, please contact sales.

View Full Pricing and Plans of Salesforce Sales Cloud ⮞

 

Features of Salesforce CRM

 

  • Task Management
  • Territory Management
  • Training Management
  • Version Control
  • Accounting Integration
  • Auto-Dialer
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Competitive Analysis
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Correlation Analysis
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Dashboard
  • Data Import/Export
  • Data Management
  • Document Management
  • Document Storage
  • Dynamic Modeling
  • Email Management
  • Email Marketing
  • Email Response Control
  • Estimating
  • Exception Reporting
  • Field Sales Management
  • For Mac Devices
  • For Sales Teams/Organizations
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Presentation Tools
  • Project Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking

Advantages of Salesforce CRM

Advanced Features: Salesforce CRM has a lot of advanced features, far more than the other CRM alternatives. It includes advanced marketing automation, excellent customer support, advanced account, and contact management. With the latter, you have access to an entire view of customers, including activity history, key contacts, and their communications. 

Ease of use: Salesforce is easy and intuitive, so you can spend extra time focusing on business than wondering the way to handle the software. You also can log in from multiple devices, including a dedicated mobile app, and view and update clients’ information with ease. It’s easy to move between the modules and collaborate with different team members.

app integration:  The majority of third-party apps integrate seamlessly with Salesforce. Formstack, which lets you build forms without coding, and Pitcher Impact, which lets you manage your contacts offline and access marketing materials, pitches, and presentations without hassle, are two examples from the dedicated marketplace. There are a lot of great apps here that make things a lot easier to manage.

Automated workflows: With Salesforce, you can automate business processes with an easy point-and-click interface. From here, you can create computerized e-mail alerts for offers depending on their size and can auto-assign tasks as a deal progresses. You also can automate manual tasks such as filling out orders or placing together in-depth proposals. It’s simple and flexible.

Customization options: You can fully customize Salesforce the best way you need and wish it to be. You perform this with both point-and-click tools or through code for more in-depth customization. You also can add custom fields and tabs, e-mail templates, enhanced reports and dashboards, and automatic task management. There are a few limitations here overall, providing you with much more options and flexibility.

 

Disadvantages

Expensive: Salesforce has relatively high costs when compared to other CRM systems, and small businesses will bear the brunt of this. Even for basic features, additional customization and integrations add up.

Too much for the smallest teams and companies: Smaller teams that don’t require everything Salesforce has to offer may find the software overwhelming or too large to use effectively. Smaller businesses that aren’t actively trying to grow will find it more complicated than necessary for their more basic needs.

Integrations of Salesforce CRM

Do you want to better Salesforce? Connect it to other tools to boost your productivity and make substantial improvements to your marketing strategy to manage your business successfully.

A cross-functional team with access to data in one safe location is required for a successful digital strategy. Fortunately, Salesforce wins in this area.

With a few clicks or coding, you can easily connect data from practically any system. The MuleSoft Anypoint Platform is largely used to achieve this. This will provide you with integration templates and API designs for Salesforce, SAP, Oracle, Workday, and other platforms.

Salesforce can also integrate with these platforms:

  • Zapier Integration
  • Microsoft Outlook Integration
  • Dropbox Integration
  • Social Media Platforms Integration
  • Slack Integration
  • QuickBooks Integration
  • Google Drive Integration
  • Google Calendar Integration

Viewers of This Software also Viewed

 

Zoho CRM | HubSpot CRM | NetSuite CRM | Sage CRM | Zendesk Sell | Salesforce Sales Cloud | Agile CRM | Pipedrive CRM | Bitrix24 CRM | Creatio CRMLeadSquared | Nimble CRM | Pipeliner CRM | Insightly CRM | Nutshell | Keap | Less Annoying CRM | EngageBay | Freshsales | Claritysoft CRM | Microsoft Dynamics 365 | Copper | ThryvStreak | Monday.com | Relenta CRM | Pipeline CRM | Maximizer CRM | edge CRM | Teamwork CRM | Vendasta | Propeller CRM | RAYNET CRM | Funnel CRM | Jarvis CRM | Act! | FreeAgent CRM | Simply CRM | Efficy CRM | Capsule CRM | SugarCRM | Salesboom CRM Suite | SuperOffice CRM | Nextiva CRM | Salesmate | IRIS CRM | CompanyHub CRM | Method CRM | Really Simple Systems | Upsales CRM | OnePageCRM | Oracle E-Business Suite | C2CRM | Scoro | SAP Customer Experience (CRM) | Prospect CRM | Salesflare | SharpSpring | Daylite for Mac | BenchmarkONE | SalezShark | Spiro | Solid Performers CRM | Vtiger CRM | Deskera CRM | edrone | Close | NetHunt CRM | Flowlu | Infor CRM | Accelo | Wrike | Ontraport | Workbooks | Apptivo | Membrain | ConvergeHub | Referrizer | OfficeClip Contact Management | AllClients | Salesbox | AllProWebTools | InStream | Shape Software | VipeCloud | OpenCRM | GreenRopeView All CRM Softwares | View Our Blogs | Home

Top Alternatives

Item8 logo

Item8

About Item8 Item8 is a cloud-based CRM and billing solution that automates the management of clients, documents, bills, and invoices

See More ⮞
NetX360 logo

NetX360

About NetX360 NetX360 is a cloud-based platform for managing client onboarding, portfolios, accounts, engagement, and service for financial and investment

See More ⮞
Orgzit logo

Orgzit

About Orgzit Orgzit is an All-in-one CRM Software for B2B Sales Teams that allows users to organize data and monitor

See More ⮞
Leadscore.io logo

Leadscore.io

About Leadscore.io Leadscore.io is a low-cost CRM software that specializes in sales and marketing automation for small businesses. Its service

See More ⮞
ELMA365 logo

ELMA365

About ELMA365 ELMA365 provides an integrated solution that streamlines customer relationship management, enterprise content management, project management, and robotic process

See More ⮞
OrangeCRM logo

OrangeCRM

About OrangeCRM OrangeCRM is a cloud-based customer relationship management system that helps organizations manage their client experience. It is capable

See More ⮞
HighLevel logo

HighLevel

About HighLevel HighLevel can help your company succeed by generating more excellent reviews automatically. Get feedback from customers, improve your

See More ⮞
Zurmo logo

Zurmo

About Zurmo Zurmo is a customizable open-source CRM system for small companies. It includes contact management, sales force automation, and

See More ⮞
solve 360 logo

Solve CRM

About Solve CRM Solve CRM is a customer workflow, field service, and project management CRM for teams. Simplify all parts

See More ⮞
CentralStationCRM

CentralStationCRM

About CentralStationCRM CentralStationCRM is a cloud-based customer relationship management system providing tools for managing contacts and communications for SMEs, small businesses,

See More ⮞
Talisma logo

Talisma CRM

About Talisma CRM Talisma CRM is a full-featured CRM software that brings together marketing and sales features in one good

See More ⮞
InTouch CRM logo

InTouch CRM

About InTouch CRM InTouch CRM aims to combine the potential of an integrated promotional tool like email marketing, SMS marketing,

See More ⮞
Client Book CRM logo

Client Book CRM

About Client Book CRM Client Book CRM is a sales management customer relationship software for jewelry stores that captures customer

See More ⮞
OroCRM logo

OroCRM

About OroCRM OroCRM is an open-source CRM solution that includes data capture from customer interactions, marketing tools, dashboards, and other features.

See More ⮞
Commence CRM logo

Commence CRM

About Commence CRM Commence CRM is a cloud-based CRM system for small and mid-sized companies that helps them in managing contact

See More ⮞
ActiveCampaign logo

ActiveCampaign

About ActiveCampaign ActiveCampaign was created to provide small businesses with the tools they need to compete with much larger businesses.

See More ⮞
AquaCRM logo

AquaCRM

About AquaCRM AquaCRM is a small business CRM that allows you to capture more accurate leads in real-time. To increase

See More ⮞
LeadSquared logo

LeadSquared

About LeadSquared LeadSquared is cloud-based marketing automation and CRM system for all types of organizations. Finance, e-commerce, education, health and wellness, marketing,

See More ⮞
Freshsales logo

Freshsales

About Freshsales Freshsales is a salesforce automation system that helps companies of all sizes automate lead management, customer relations, marketing

See More ⮞
error: Content is protected !!