What is Nextiva CRM?
Nextiva’s cloud-based CRM saves organizations time by integrating all internal communications into one platform. With a unified sales and service CRM, you can provide a smooth and seamless customer experience.
Nextiva’s CRM is capable of much more than simply recording contact information. Leads can be easily tracked via a company’s sales funnel, assuring that they don’t fall through the gaps. With a full-featured help desk that can intelligently route cases to the appropriate team members, you can better serve your clients.
The fact that Nextiva’s CRM controls all of a company’s communications—phone, email, chat, and chat—on one platform makes it attractive to companies. To improve your process, increase revenue, and provide excellent customer service, you don’t need any third-party integrations.
Nextiva features a powerful automation engine hidden behind the scenes that can help you save time by automating repetitive operations. It has the ability to move leads through your pipeline, follow up on customer requests, and escalate situations to specific members of your team.
Nextiva CRM Pricing
- Free Plan: Not Available
- Free Trial: Available
- Starting Price: $6.99 per month
Nextiva CRM is available on a monthly and annual subscription basis, with more information available below.
Communicate and Collaborate
- Essential: Starting from $24.95/user/month or $17.95/user/month (billed annually)
- Professional: Starting from $29.95/user/month or $21.95/user/month (billed annually)
- Enterprise: Starting from $39.95/user/month or $31.95/user/month (billed annually)
- Ultimate: Starting from $60.95/user/month or $52.95/user/month (billed annually)
- Essential: Free
- Pro: $9.99/user/month or $6.99/user/month (billed annually)
- Enterprise: $14.99/user/month or $9.99/user/month (billed annually)
Deployment & Support
- Cloud, Web-Based, SaaS
- On-Premise – Windows
- On-Premise – Linux
- Mobile – Android
- Mobile – iPhone
- Mobile – iPad
- Email/Help Desk
- Knowledge Base
- Phone Support
Nextiva CRM Features
- Sentiment Analysis
- Survey/Poll Management
- Task Management
- Text Analysis
- Customer Segmentation
- Email Marketing
- Internal Chat Integration
- Knowledge Management
- Lead Qualification
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
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