What is Kapture CRM?
Kapture CRM is a cloud-based customer relationship management (CRM) solution that automates sales, distribution, customer service, marketing, and collections processes for businesses of all sizes. Users can handle pre-sale activity from a single location using the platform.
Primary features of the Kapture CRM include alerts/notifications, appointment and email management, feedback and survey, queue management, live chat, performance metrics, CRM and sales reports, marketing analytics, and automatic lead capturing. Predefined templates are available in Kapture CRM to assist users in sending customized emails to clients. Users can use the single dashboard to keep track of calls, call kinds, responses, and more. The platform enables businesses to communicate with customers through various channels, including social media, email, chat, and direct marketing campaigns.
Companies can use Kapture CRM to keep track of customer interactions, leads, support issues, inquiries, and refunds in one place. SAP, Oracle, WordPress, Shopify, Yelp, FreshBooks, and Twilio are among the third-party applications that integrate with the platform.
Kapture CRM Pricing
- Free Plan: Available
- Free Trial: Available
- Starting Price: $29.00 per month
View All Pricing and Plans of Kapture CRM ⮞
Deployment & Support
DEPLOYMENT
- Cloud, Web-Based, SaaS
- Desktop – Mac
- Desktop – Windows
- Mobile – Android
- Mobile – iPhone
- Mobile – iPad
SUPPORT
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live Rep)
- Chat
TRAINING
- In-Person
- Live Online
- Webinars
- Documentation
- Task Management
- Territory Management
- Third-Party Integrations
- Training Management
- User Management
- Workflow Management
- Activity Dashboard
- Notifications/Alerts
- Appointment Management
- Reminder System/Calendar
- Call Center Management
- Contact Management
- CRM
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Feedback Management
- For Sales Teams/Organizations
- Goal Management
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Meeting Management
- Mobile Access
- Mobile Interface
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Proposal Management
- Queue Management
- Estimates/Quotes
- Analytics/Reporting
- Sales Pipeline Management
- Segmentation
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
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