What is HubSpot CRM?

What differentiates HubSpot CRM? To start, you can create a visually appealing company and contact profiles as the system nicely organizes all of the information it receives from your customer communications. It tracks and assigns your deals, manages the performance of your employees, and provides a detailed dashboard from which your team members can monitor company activities. HubSpot Sales users can use CRM software to increase the efficiency of their inbound sales. Finally, this platform effortlessly interfaces with key business systems such as Gravity Forms, Bigcommerce, Dropbox, SugarCRM, Microsoft Dynamics, and others.

HubSpot is a leading CRM platform that is designed to help sales teams work more efficiently without interrupting their current workflow. Companies that want to test with CRM to improve efficiency and productivity can use this solution. Enterprises can also use it to improve the effectiveness of their existing CRM platforms. HubSpot is an excellent app for startups and mid-market businesses because it provides the essential basic features. This software can be used by businesses in a variety of industries and niches. Furthermore, the vendor is a certified Google partner.

Features of HubSpot CRM

  • Dashboards
  • Customize Views
  • Drag and Drop Communicator
  • Analytics
  • Phone Integration
  • Website Visitors (Premium Feature)
  • Website Integration (Premium Feature)
  • Cloud Platform
  • Collaboration Tools
  • Document Management / Sharing
  • Real-time Analysis
  • Access Control
  • Automated Notifications
  • HubSpot Marketing Synchronization
  • Templates, Tracking, and Scheduling

HubSpot Pricing Options

As we have already discovered, Hubspot offers a very comprehensive range of free tools in all their product offers. Free CRM tools, free marketing tools, free sales tools, and free services are all available.



However, you may upgrade to premium versions if your company grows to such an extent that these free tools no longer cut it. But Hubspot can’t easily understand what upgraded versions could cost you. You see, so numerous packages and price levels are available that it’s a bit confusing.

Let’s say, for example, you just want Hubspot to use its CRM and sales tools. For a 12-month contract, you are seeing a starting price of $45 per month. You may choose to use their marketing tools along the track too. The lead price for a Starter plan is also US$45 a month for a 12-month contract under this product offering.

But here’s a small secret for you. You’d be able to access all Hubspot products under the bundle (except the CMS Hub which we’ll touch later) if you just registered for the Starter Growth Suite package for $50 a month.

The Starter Growth Bundle usually has a price of $150 per month to be fair, but during this difficult time, Hubspot has reduced the costs to assist companies.

If you want a Professional or Enterprise Growth Suite, these plans include more capabilities and cost $1,343 per month and $4,200 per month, respectively.

So, the bottom line is to dive deeper into the pricing models to truly understand what you’re getting in the standalone plans versus the bundle. And if you can get the bundle for $50 per month while it’s on sale, do so! For nearly the same price as a standalone plan, you’ll have access to a lot of tools.

Advantages of HubSpot CRM

Free Plan: Can you think of any other CRM tools that provide a comprehensive free plan to help you get your business off the ground? We can tell you that they are hard to come by. Most free plans appear to be excellent on paper but fail in practice. The exception to this rule is Hubspot. Many businesses, according to reports, have far more success with Hubspot than with any other free version on the market.

Flexible Pricing: If you decide to upgrade to a premium plan, the pricing schedule is flexible in the sense that there are many options to choose from. You have the option of purchasing only the tools you require or purchasing all solutions at a discounted rate. Furthermore, if neither of these options appeals to you, you can create your bundle with the tools you require.

Solutions for Businesses: Hubspot’s slogan is “There’s no better way to grow.” Of course, they’re referring to the tools they provide, such as marketing, sales, and service software, which will eventually lead to business growth. However, we think Hubspot is implying that there is no better way to build your organization than with them by your side, which is why they cover all major business bases under one umbrella.

Easy to Use: Both the free and premium versions of Hubspot are extremely simple to use. This is especially critical for individuals using the free plan with no in-house tech support, as customer help is not covered. Users of the free plan, on the other hand, get access to a comprehensive online knowledge base, which we’ll cover soon.

Easy to Create: Hubspot is not only simple to use and use daily, but it is also tremendously simple to create using. Content creation areas like landing pages, forms, and emails, for example, are all drag and drop. You can also generate and schedule social media posts in bulk.

Customer Service: Hubspot is well-known for its exceptional customer service team. You can contact the support team through chat, email, or phone, depending on your subscription. You can even contact support on Twitter! Although these assistance options are restricted to paid plans, users of the free version will still have access to the extensive online knowledge base and community, ensuring that you are never left in the cold.

Tons of Free Tools: Anyone, regardless of whether they use Hubspot for their CRM, can access the free tools. However, we think it’s fantastic that Hubspot provides so many free tools for budding business owners to use. There is a blog idea generator, an invoice template generator, free business templates, an email signature generator, and so on. With Hubspot, you’ll never start a business in the dark.


Disadvantages of HubSpot CRM

Complicated Pricing: I know we mentioned that Hubspot’s flexible pricing was an advantage, and I still believe it. There is, however, a distinction between flexible price and confusing pricing. There are so many different plans and price alternatives to pick from that some people may become overwhelmed and opt for the (obviously limited) free version or switch to another provider.

No Customer Support on the Free Plan: While users of the free edition have access to the online knowledge base and the Hubspot community for troubleshooting, sometimes you just want to talk to a human to address your problem. It’s a shame Hubspot doesn’t offer live chat to individuals on the free plan, just to ensure that their award-winning customer service capabilities are genuinely reflected.

Limitations on the Free Plan are Easy to Exceed: After all, it’s a free version! However, you should consider the limits of the free plan in comparison to the higher-tier options. For example, the free plan only allows for 200 email tracking notifications per month, but the Starter plan allows for unlimited. Some of the limits may be irrelevant to you, while others are a deal-breaker. At the end of the day, the limits that count are the ones that will harm your business.

HubSpot CRM Integrations

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