What is Commence CRM?

Commence CRM is a cloud-based CRM system for small and mid-sized companies that helps them in managing contact with current and potential customers. Marketing automation, lead management, help desk, customer portal, reporting, and project management are among the modules and features included in the system.  Emails, tasks to complete, service tickets, alerts, and new leads are all displayed in real-time on the dashboard. Users can view current sales activity and respond to emails using the personalized dashboard.

Pre-built templates for creating targeted campaigns with a customized budget are available, as well as the option to monitor campaign response rates and revenue. Commence CRM also controls the sales cycle, schedules appointments, and to-dos, keeps track of customer interactions, and creates forecasts and performance reports. Commence CRM is a monthly subscription-based service that provides phone, email, and online knowledge base help.