What is ClientTether?

ClientTether is a lead automation and customer relationship management (CRM) software that allows businesses to communicate with customers, track sales activity, and manage brand reputation throughout the web. The call center suite allows customer service teams to route inbound and outgoing calls to particular agents, regulate representative availability, access client records before beginning conversations, and automatically log calls in the CRM database.

Franchisees can use ClientTether to keep track of work progress, manage employee calendars, collect online evaluations using various reputation management tools, and compare yearly and monthly business trends. Employees can enhance website traffic by sharing positive client experiences on social media sites like Facebook, Google, and Yelp. Users can utilize the CRM feature to tag and filter clients, plan calls, messages, emails, and meetings, track customers’ conversation history automatically, and assign phone numbers to local franchisee accounts.

ClientTether has an API that allows companies to combine the software with a variety of third-party applications, including Zapier, Google Calendar, and others. Administrators can use dashboards to track lead follow-ups, sales cycles, and team performance, communicate with clients via personalized texts or emails, and streamline communication with team members to increase task coordination and teamwork.