What is Bitrix24 CRM?

Bitrix24 is a collaboration software designed to simplify communication and management procedures in small and large companies, as well as startups. This application provides a single and comprehensive set of tools for managing contacts, messages, emails, files, tasks, and projects. This software is unique and user-friendly because it supports both web-based and mobile applications for your iPhone or iPad devices. By registering for a Bitrix24 account, you will gain access to a variety of tools and capabilities that will allow you to use your company’s existing systems or create your apps.
You can also invite your employees to engage. Your team can operate productively under one roof while keeping track of all tasks by using the Activity Stream. Bitrix24 offers a free trial package that includes all of the major features and functionality, however, it is limited to only 12 users. When you choose the cloud-hosted premium package, you can use the software on any device. Furthermore, on-premise alternatives for accessing source codes, getting additional tools, and controlling your data are available.

Features of Bitrix24 CRM

  • Contact Management
  • Workflow
  • Calendar sharing
  • Activity Stream intranet center
  • Bulk email
  • Daily planner
  • Extranet
  • Project groups
  • CRM reports
  • Simple access assignment
  • Sales funnel
  • File sharing and versioning
  • Photo albums
  • User Profiles
  • Time management
  • Email notifications
  • Tasks
  • Company structure
  • Task reporting
  • Instant messages

Key Feature of Bitrix24 In Detail

Contact Management

Contact-capture forms are the most recent upgrades to Bitrix24 CRM’s contact and lead management features. To build a web form, you can modify an existing CRM form using the new web form designer, to which you can drag-and-drop fields such as leads, offers, contacts, company, quote, or bill. You can then name the form, give it a background and text color, and you’ve completed the basic form. The forms are then accessible and editable through the Bitrix24 CRM Activity stream.
The company has just introduced this function and will soon be releasing five pre-designed form templates as well as a queue function that lists the users in charge of web form results distribution. By entering your Google Analytics ID inside the form builder, you can easily connect the online forms to Google Analytics. If the company’s CRM includes a product catalog, individual products can be associated with the form, which can subsequently be integrated on a web page or displayed as a pop-up window.
When you first set up, you have the option of using a “Simple CRM,” which is suggested for small organizations and sales departments and transfers all inbound information immediately to the deals or contacts listings. Instead, you can go with a “Classic CRM,” which accepts inbound queries as leads (along with a separate listing) and then allows sales employees to convert them to deals or contacts.
Leads are organized by the company. You can choose between a regular list view and a Kanban view letting you easily move entries along your pipeline. Both can be easily filtered based on a variety of criteria, including source and status. When you click on an entry, the company page displays the standard contact information first. Further down, you’ll see a series of tabs that allow you to access additional data, such as activities or products or services that can be used to that item, such as automatically triggered rules or actions workflow automation is included in the Standard $99 plan.

Benefits of Bitrix24 CRM

Flexible Pricing Options

Bitrix24 is offered in a variety of pricing plans. Paid plans give users access to all of the application’s features and functions, as well as additional online storage. Depending on your business needs, you can choose from the free, plus, standard, and professional plans.

Secure Communications

Using reliable and secure features, Bitrix24 enables you to handle both internal and external communications. This platform provides intranet features such as wiki, files, discussions, email notifications, tasks, photo galleries, and more. You can use this software to make and receive virtual phone calls. Meanwhile, to proceed, social searches need access permissions.

Using Management Tools to Improve Company Structure

Bitrix24’s products are created to help you speed up, simplify, and enhance your business operations. It includes a multitude of management tools such as time monitoring, planning, employee directory, task reporting, work check-in/out, employee directory, and absence chart. Users can access time management tools such as calendars, meeting managers, and event schedulers thanks to Outlook and CalDAV sync. WebDAV versions and flexible permission features are available in Bitrix24’s document libraries.

Ability for Integration

CRM integration allows your company to centralize information, activities, projects, and tasks all in one place.
Because Bitrix24 is so robust, you don’t need to use many applications to solve different problems. This tool allows you to upload and share files with your coworkers. Overall, the application makes it easier to handle tasks and timetables, as well as save data.

Pricing of Bitrix24 CRM

FREE TRIAL Yes, Available
PLUS    $39/month
STANDARD  $99/month


Bitrix24 CRM provides a free 30 day trial of its premium Professional plan and $99 a month for unlimited users, and you will need all 30 days to discover all of the capabilities this service provides. There is also a free subscription that includes support for 12 people, 5 GB of cloud storage, and access to essential CRM, task management, and document management tools. Communication tools, on the other hand, are free for limitless users. All communication and collaboration features inside Bitrix24 CRM—activity stream, workgroups, instant messaging (IM) and group chats, email, telephony, mobile, employee directory, and the corporate structure directory—are available to unlimited users for free.
The Plus option $39 a month for up to 24 people offers 24 GB of storage as well as CRM record conversions, modification history, and access logs, as well as a list view with more than 500 entries. The Standard plan ($99 per month) allows for an unlimited number of internal and external users, 100 GB of storage, and the use of your logo. Unlimited online storage, work reports, time management tools, meetings and briefings, records management, and the flexibility to use your domain name are all included in the Professional plan ($199 a month). The $99 and $199 plans seem to be expensive, but they include limitless users. CRM systems that cost between $12 and $15 per month per employee can easily add up.
When you sign up for Bitrix24 CRM, you name your network and view your Activity Stream right away. This stream is extremely similar to Facebook, and it even allows you to compose a message to display to the rest of your network at the top of the page. You may also share files, events, processes, and other items with your teammates by uploading them. It is simple to add new users to your network. Simply navigate to the Company section, select Employees, and then click Invite User. You will be able to choose which departments and groups each employee can have access to.

Integration of Bitrix24 CRM

  • Google Drive Integration
  • Gmail Integration
  • Google Calendar Integration
  • MS Office Integration
  • MS Outlook Integration
  • Office 365 Integration
  • MS OneDrive Integration
  • MS Exchange Integration
  • MS Active Directory and LDAP Integration
  • OpenOffice Integration
  • LibreOffice Integration
  • Box Integration
  • DocuSign Integration
  • Xero Integration
  • Unisender Integration
  • Mailchimp Integration
  • IBM Lotus Notes Integration
  • Mailigen Integration

Top Alternatives

LeadSquared logo


LeadSquared is cloud-based marketing automation and CRM system for all types of organizations. Finance, e-commerce, education, health and wellness, marketing, real estate,

See More ⮞
Freshsales logo


Freshsales is a salesforce automation system that helps companies of all sizes automate lead management, customer relations, marketing analytics, customer

See More ⮞
Insightly logo

Insightly CRM

Insightly CRM is a cloud-based CRM system designed for mid-sized companies. Insightly is used by over 1.5+ million people across

See More ⮞
Infor logo

Infor CRM

Infor CRM, commonly known as Saleslogix, is a fully customizable CRM solution for managing relationships, data, and CRM. It gives

See More ⮞
Zendesk logo

Zendesk Sell

Zendesk Sell (formerly Base CRM) is an online and mobile-based customer relationship management (CRM) solution that enables B2C and B2B sales professionals to

See More ⮞
EngageBay logo


EngageBay is a sales, marketing, support, and CRM solution for small and medium businesses that help them acquire, engage, and convert website

See More ⮞
Monday logo


Monday.com, is a collaboration and project management system, assists teams in collaborating effectively and completing difficult projects on time. Monday.com’s team

See More ⮞
Creatio logo

Creatio CRM

Creatio CRM is another sales, marketing, and service automation platform that combines a unified CRM with an intelligent BPM platform.

See More ⮞
Keap logo


Keap is a cloud-based sales and marketing system that integrates CRM, marketing automation, and e-commerce functionality into a single package.

See More ⮞
Thryv logo


Thryv is a fully-featured business management solution for small companies, aimed to help them with critical business activities. Business owners

See More ⮞
Less Annoying CRM logo

Less Annoying CRM

Less Annoying CRM is a system designed specifically for small companies. It has a cloud-based deployment option, multiple configuration settings,

See More ⮞
Vendasta logo


Vendasta is an online reputation management tool that allows organizations to manage reviews, track consumer feedback, and reply to reviews.

See More ⮞
Nutshell logo


Nutshell is a fully-featured CRM and email marketing tool that helps B2B businesses collaborate and close more deals. Nutshell is

See More ⮞
Flowlu logo


Flowlu is a cloud-based CRM system for companies of all sizes in various industries. Teams can use the system to handle

See More ⮞
NetHunt logo

NetHunt CRM

NetHunt CRM is a cloud-based CRM application that integrates with Gmail and allows companies to manage communication and data right from their

See More ⮞
Accelo logo


Accelo is used and trusted by professional service businesses all over the world to manage and profitably handle their client

See More ⮞
close logo


Close is a sales engagement CRM that aims to help small businesses convert more leads into revenue. Close is committed

See More ⮞
edrone logo


The first CRM built for eCommerce is edrone, an automated eCommerce cloud. Based on edrone algorithms, It deliver superior Marketing Automation solutions.

See More ⮞
Deskera logo

Deskera CRM

Deskera CRM automates your sales and customer service tasks. Deskera forms can be used to channel leads from web pages

See More ⮞
Vtiger logo

Vtiger CRM

For customer service, sales, and marketing teams, Vtiger CRM provides a single, comprehensive CRM. Vtiger CRM can be used across the customer

See More ⮞
sugarcrm logo


SugarCRM is a cloud-based programme for automating sales, customer relationship management. marketing, and account management.  SugarCRM has personalized home pages, a new-user

See More ⮞
spiro logo


Spiro is a platform for proactive relationship management. Spiro is a single system that combines traditional CRM, sales enablement, and

See More ⮞
SalezShark logo


SalezShark is a cloud-based CRM software and sales management solution. It emphasizes marketing automation for generating leads and managing sales

See More ⮞
BenchmarkONE logo


BenchmarkONE (previously Hatchbuck) is a small to midsize business sales and marketing platform. marketing automation, sales automation, and email marketing are

See More ⮞
Streak logo

Streak CRM

Users can manage common sales tasks directly from their inbox with Streak CRM, which is integrated into Gmail. It helps

See More ⮞
SharpSpring logo


SharpSpring is a cloud-based marketing platform that combines customer relationship management(CRM), marketing automation, mobile and social marketing, sales team automation, and

See More ⮞
Copper crm logo


Copper is a simple CRM for small and medium-sized businesses (SMBs) looking for a better approach to handle leads and

See More ⮞
Pipeline CRM logo

Pipeline CRM

Pipeline CRM system is the most commonly used CRM for small and midsized organizations, enabling sales teams in a number of

See More ⮞
Wrike logo


Wrike is a cloud-based project management tool for teams of 20 or more and can be used by both huge

See More ⮞
Salesflare logo


Thousands of small and medium-sized B2B firms utilize Salesflare’s smart CRM system and email marketing platform to sell more with less

See More ⮞
Prospect CRM logo

Prospect CRM

Prospect, the most popular stock-aware CRM system, is ideal for expanding wholesale, distributor, and manufacturing companies. Prospect CRM system helps

See More ⮞
sap logo


SAP CRM is a cloud-based customer relationship management system that helps small and mid-sized firms in managing communication and interactions with current

See More ⮞
Scoro logo


Scoro is a work management software solution for small and midsize businesses in the advertising,  and IT industries, among others. On a

See More ⮞
C2CRM logo


C2CRM is a mid-market CRM solution (available on-premise or in the cloud) that integrates marketing, sales, and customer support into a single,

See More ⮞
OnePageCRM logo


OnePageCRM is a cloud-based sales CRM system that allows small and medium-sized companies to automate admin and schedule follow-ups with leads. OnePageCRM

See More ⮞
Upsales logo

Upsales CRM

Upsales CRM is a fast-growing CRM, business intelligence, and marketing automation platform. Experience an user interface that guides you through

See More ⮞
Ontraport logo


Attention-grabbing communications sent at the proper time are the key to real results from email marketing. You can build up

See More ⮞
Workbooks logo


Workbooks provide an affordable cloud platform for developing businesses to operate their businesses and communicate with their clients. Workbooks create,

See More ⮞
Apptivo logo


Apptivo is a cloud-based platform with integrated business tools for businesses of all sizes. Apptivo’s Apps can be used to

See More ⮞
Capsule CRM logo

Capsule CRM

Zestia’s Capsule is a cloud-based CRM system that allows small and medium businesses to keep track of the individuals and companies

See More ⮞
Membrain logo


Membrain by Upstream is a cloud-based sales automation CRM application. Pipeline management, sales analytics, lead scoring,  prospecting, and content management are all included in

See More ⮞
Method CRM logo

Method CRM

Method:CRM is a cloud-based customer relationship management(CRM) system that allows organizations to manage sales data, see customer history, create email campaigns, and

See More ⮞
efficy crm logo

Efficy CRM

Efficy CRM is a customer relationship management (CRM) system for medium and big firms. Within a single suite, it provides

See More ⮞
CompanyHub logo

CompanyHub CRM

Each industry is distinct. Different sales procedures are used by different teams. How can a one-size-fits-all CRM satisfy everyone’s requirements?

See More ⮞


IRIS CRM is a leading cloud-based business management system that caters to payment processing customers. IRIS CRM was designed as

See More ⮞
Simply CRM logo

Simply CRM

Simply CRM will help you gain more customers, optimize your business, and make more money. It’s the CRM that you’ll

See More ⮞
ConvergeHub logo


For small and medium businesses, ConvergeHub provides a customer relationship management (CRM) system and sales and marketing automation solutions. It

See More ⮞
Referrizer logo


Referrizer is a marketing automation platform that helps companies in attracting new clients as well as managing recurring transactions, communication, 

See More ⮞
Salesmate logo


Salesmate is a web-based CRM system for small and medium companies in various sectors. Contact management, email marketing, and internal

See More ⮞
Nextiva logo

Nextiva CRM

By integrating all internal communications into one platform, Nextiva’s cloud-based CRM saves organizations time. With a unified sales and service

See More ⮞
SuperOffice logo

SuperOffice CRM

SuperOffice CRM is a customer relationship management (CRM) system for midsize companies in a wide range of industries, including financial

See More ⮞
freeagent logo

FreeAgent CRM

FreeAgent is a robust work management solution and a complete CRM platform. FreeAgent enables teams to save everything in one

See More ⮞
act crm logo


Act! is a CRM system that integrates marketing automation and sales pipeline management into a single, unified platform. This solution offers

See More ⮞
Kizen logo


Kizen is a web-based CRM and sales platform that covers a wide range of sectors and small and medium businesses.

See More ⮞
Jarvis CRM logo

Jarvis CRM

Jarvis CRM Platform has over 20+ years of experience working in various sectors and with a range of customers with

See More ⮞
allclients logo


Starting at $24 per month, you can manage your contacts online. AllClients created a solution that integrates a range of features

See More ⮞
Salesbox logo


Salesbox is a digital toolkit for small firms looking to automate their professional-client relations. Salesbox is available for only 2.90$

See More ⮞
AllProWebTools logo


AllProWebTools is a small company’s all-in-one toolset. Control, organize and manage core sales, marketing, and productivity processes with just one

See More ⮞
InStream logo


InStream is a platform for managing relationships. For customer-focused businesses, there is a CRM system. InStream helps small and medium-sized

See More ⮞
shape software crm logo

Shape Software

The cloud-based system from Shape includes tools for managing online marketing and promotions, capturing leads from online sources, organizing sales

See More ⮞
vipecloud logo


VipeCloud is a cloud-based marketing and sales CRM solution that enables businesses to expand their sales and marketing budgets even further. It is designed for

See More ⮞
Funnel CRM logo

Funnel CRM

Funnel CRM is a cloud-based CRM system for medium and big companies in a number of industries, including advertising, banking, technology, outsourcing, and

See More ⮞
open crm logo


OpenCRM is a full-featured, easy-to-customize Cloud CRM system that can help you expand your business without breaking the bank. OpenCRM

See More ⮞
error: Content is protected !!